Recruit and Train

Each staff member brings with them their own unique personality and a multitude of life experiences all of which enrich their relationships with our clients. All staff undertake an induction programme covering essential issues such as the role of the health and social care worker, health and safety, effective communication, safeguarding and duty of care. Our staff are also expected to achieve a Diploma in Health and Social Care (or equivalent) within a given timescale.

We believe that if our staff are to properly support people our clients through difficult life transitions such as bereavement and loss, stress, depression and physical illness, they too need to be supported with the emotional impact of the work. We carefully recruit local people who can demonstrate the right skills, experience and attitudes. We also follow the strict recruitment and selection guidelines set by the Health and Social Care Act 2008 and the Care Quality Commission. As a matter of routine, all staff are subject to checks with the Disclosure and Barring Service before they are allowed to work unsupervised with our clients.