Our standards

At the heart of our ethos is a belief that if our services are not good enough for ourselves and our own loved ones, then they are not good enough for anyone else. We realise that through our work we are responsible for not only the delivery of top quality care to individuals but also for raising the standards of social care and care in the community more broadly. We aim to lead by example.

We are a registered provider with the Care Quality Commission (the CQC). The CQC are the independent regulator of Health and Social Care in England. They regulate care provided by the NHS, local authorities, private companies and voluntary organisations. They aim to make sure better care is provided for everyone – in hospitals, care homes and people’s own homes. Click here to read more about the CQC.

We recognise that needs change over time, so regularly visit and review care plans with our clients. We will also undertake routine, unannounced spot checks on our staff. We encourage client feedback through an annual questionnaire and have an open door policy at our offices. In this way we hope to ensure that everything we do is of the highest standard.

“They’re like a breath of fresh air”

We also follow the code of Conduct for Health Care Support Workers and Adult Social Care Workers as issued by the Skills for Care Health.

Skills for Care

Our staff undertake training and development which follows the care certificate and standard stipulated by Skills for Care. Skills for Care’s role is to ensure that the adult social care workforce has the attitudes, values, skills and qualifications necessary to have the right people in the right place to deliver high quality social care. If you would to apply to work with us, then please email your CV to


Getting to know us

Hi, I'm Kirsten.
My favourite part of what I do is supporting the team that do all the great hands on work - they are all amazing.

I love being part of an organisation that helps those not so able to help themselves

Get to know more about us