Our carers are recruited as much for their personal qualities as their experience. We look for people who are patient, caring and conscientious. Of course, they also have to be able to communicate well. Putting relationships at the heart of what we do means valuing and rewarding our carers. Because respecting our carers means they value and respect our clients. It’s why unlike most other agencies, we pay the London Living Wage.
And unlike most other agencies who just have a basic induction for staff, we have regular training and mentoring sessions to ensure we keep the highest possible standards. Our ongoing support and supervision, recognises the personal and professional demands of this work. Our staff are expected to carry out every task, however simple, with care and thought. Our rigorous recruitment and training procedures make this possible.
My aim is to help people – both through my own actions and through that of our carers – to have a good life, and death. I believe that a good death is possible and I have found enormous meaning in the ‘end of life’ care which we have been involved in.
My specialism is responding in a crisis. Understanding what the people need and responding with thought and care. I love making a difference to people and their families during challenging phases of their lives.
I most enjoy hearing about clients lives and their hopes for the future. My most memorable moment so far was transforming a clients living room into a bedroom so she could look over her allotment at the end of her life.
Husband to Emma and father to her children. When I’m not helping to keep Kingsmith Care going, I’m trying to keep up with our son and daughter, who seem to have more and more energy, as I have less and less.
I am a Psychoanalyst and have a private practice away from Kingsmith Care. I am responsible for the finances and payroll, but also like Emma, I carry out the care visits.
Doing the work ourselves means getting to know our clients, and our clients getting to know us. It also means that our staff know we understand what the work is like, that we would never ask them to do something we wouldn't do ourselves.
My passion is making a positive difference to people’s lives. Initially I trained as a psychiatric nurse, specialising in acute psychiatry and care of the elderly. Throughout my career my central theme has always been that the client’s quality of life is key.
My focus is improving our client's quality of life in simple and measurable ways. Ultimately this proven method of working brings great improvements in clients’ wellbeing and that is the key to my working philosophy.
I love having a versatile role. No two clients are the same, and I’m continiously learning about clients lives.
Being part of a company that is passionate about providing the best care and support possible is a wonderful thing.
Having been a carer for fifteen years and having been with Kingsmith Care since the start, I know what outstanding care looks and feels like. My role is to ensure that the care given by our live-in carers is truly outstanding.
I support the carers to support the clients. We would never leave a live-in carer alone with a client for months on end, as I know from having worked as a live-in carer myself, just how demanding this work can be. I also ensure all of the practical things are in place, like PPE and care recording systems, so our carers can do their jobs properly.
Having been a carer before moving into my new job in recruitment and training, I know the feeling you get at the end of the day when you know you have made a difference to someone's life. Now I am on a mission to recruit more people to Kingsmith Care and to the sector, so they can experience that feeling too and more clients can have the type of care that we all deserve as we grow old. When I am not recruiting new carers I am training and supporting members of our team. And when I am not doing that I am out walking in the fresh air or having a beer!