Team

My aim is to help people – both through my own actions and through that of our carers – to have a good life, and death. I believe that a good death is possible and I have found enormous meaning in the ‘end of life’ care which we have been involved in.

My specialism is responding in a crisis. Understanding what the people need and responding with thought and care. I love making a difference to people and their families during challenging phases of their lives.

I most enjoy hearing about clients lives and their hopes for the future. My most memorable moment so far was transforming a clients living room into a bedroom so she could look over her allotment at the end of her life.

Husband to Emma and father to her children. When I’m not helping to keep Kingsmith Care going, I’m trying to keep up with our son and daughter, who seem to have more and more energy, as I have less and less.

I am a Psychoanalyst and have a private practice away from Kingsmith Care. I am responsible for the finances and payroll, but also like Emma, I carry out the care visits.

Doing the work ourselves means getting to know our clients, and our clients getting to know us. It also means that our staff know we understand what the work is like, that we would never ask them to do something we wouldn't do ourselves.

My passion is making a positive difference in people’s lives. With a background as a psychiatric nurse specializing in acute psychiatry and elderly care, I have always believed that improving a client’s quality of life is at the heart of effective care. I am dedicated to enhancing wellbeing through simple, measurable approaches. I believe that small, meaningful changes can lead to profound improvements, and this philosophy drives the way I work.

I thrive in a versatile role, as no two clients are the same. Each person’s story is unique, and I am committed to learning from and supporting every individual I serve. As Head of Care, I am privileged to continue this journey—meeting new clients, supporting their wellbeing, and nurturing our talented team of carers to deliver compassionate, personalized care. My goal is to make a real difference—helping each person live their life to the fullest.

Having been a carer for fifteen years, and holding a degree in Health and Social Care as well as a Master’s in Public Health, I bring both practical experience and academic insight to my role as a Care Manager. I am passionate about helping people continue to enjoy the activities and routines that bring them joy, with the right support from their carers. I focus on guiding and empowering carers so they can deliver the highest standard of care to their clients.

I take pride in fostering a supportive environment where carers feel confident, valued, and equipped to provide outstanding, person-centred care. Being part of a company that is genuinely committed to delivering the best possible support and care to clients is incredibly rewarding, and I am proud to contribute to that mission every day.

Hi, I’m Livia Pauletto, the dedicated Live-in Care Services Manager here at Kingsmith Care, with a passion for providing compassionate, bespoke care for people with complex needs. I began working in the health sector in 2012 and my roles have included being a Clinical Nurse in both Neurosurgery and Respiratory wards. I specialise in managing our live-in care service so it enables clients to retain their independence and dignity. My enduring commitment is to ensure the safety and comfort of each client and provide the support they need to have a good quality of life. I work closely with clients, families and loved ones, providing peace of mind and the highest standard of care with empathy and professionalism, building trust and lasting relationships. I foster collaboration in our community of live-in care staff by being both compassionate and professional in my management of the team, I hold high expectations of the team and this ensures both client satisfaction and compliance with our Regulator's standards. I find great fulfilment in knowing I play a crucial role in enhancing the well-being and happiness of my clients. Seeing them comfortable, content and still active in their communities is incredibly rewarding. Outside of my professional life, I am a bit of a 'culture vulture' and love attending theatre, comedy and live gigs. I also take every opportunity I can to be a coastal European jetsetter.

My main responsibilities at Kingsmith Care are scheduling client visits, financial management, payroll and invoices. I enjoy supporting our management and care team in different ways and working alongside my colleagues. I understand the significant impact our work has on our client's lives, often at a time in their life when they are very vulnerable; that is why I strive to complete tasks accurately and on time.

Having joined the sector in 2004, I still find it so rewarding to hear from happy and grateful clients and to know that I have contributed to their quality of life.

I turned to carework after a career in languages and translation. I have found that one of the key foundations of good carework is also communication! Our clients may be vulnerable in some ways, but they also display immense strength, and it is a privilege to learn about their needs, to hear their stories, and to work together to ensure they can enjoy what life still has to offer, alongside its challenges. Carework has informed what I do now as Human Resources Assistant, supporting our Human Resources Manager and our wonderful team of carers. I understand the importance of ensuring our carers feel supported in terms of training and welfare. This is also in the interests of our clients who deserve enthusiastic carers equipped to look after them. I feel privileged and proud to work for an organisation that puts client and employee welfare first, and refuses to cut corners. Outside work, I look after my wonderful young daughter and when I have a spare moment, you'll find me either walking, swimming or reading.